Phone to Table. Smooth

Delivering digital solutions to increase customer loyalty and supercharge your restaurant sales.

We are the 1st Party, white label platform that provides everything you need. We take ordering to the next level with personalized customer engagement, making your digital storefront the cornerstone of your brand. We put you back in control of the customer’s experience.

And our results speak for themselves

In a ‘same-store’ comparison (month 1 to month 12 on Smooth) the average brand experienced significant growth.

288%

increase in revenue off the platform

13%

increase in average basket size

239%

increase in active customers

244%

increase in average monthly orders

2x

purchase frequency

288%

increase in revenue off the platform

13%

increase in average basket size

239%

increase in active customers

244%

increase in average monthly orders

2x

purchase frequency

Solving more restaurant pain points than anyone else

Reduce reliance on high cost/low control 3rd party marketplaces

Reduce reliance on high cost/low control 3rd party marketplaces

You’ll find Smooth provides an affordable model that puts your brand in control of your customers’ experience.

Increase your operational efficiency to save valuable time

Increase your operational efficiency to save valuable time

We provide an affordable, easy-to-use self-serve platform that speeds transactions and fulfillment with integrations throughout the tech stack.

Make better decisions by managing your restaurant data in one place

Make better decisions by managing your restaurant data in one place

We share your customer data through our self-serve merchant portal so you can settle your accounts and optimize your menus and operations.

Boost loyalty and personalize your customer experience

Boost loyalty and personalize your customer experience

You can segment your customers based on their preferences to personalize their experience and promotions through built-in offers, coupons, and loyalty programs.

Reduce reliance on high cost/low control 3rd party marketplaces

Reduce reliance on high cost/low control 3rd party marketplaces

You’ll find Smooth provides an affordable model that puts your brand in control of your customers’ experience.

Increase your operational efficiency to save valuable time

Increase your operational efficiency to save valuable time

We provide an affordable, easy-to-use self-serve platform that speeds transactions and fulfillment with integrations throughout the tech stack.

Make better decisions by managing your restaurant data in one place

Make better decisions by managing your restaurant data in one place

We share your customer data through our self-serve merchant portal so you can settle your accounts and optimize your menus and operations.

Boost loyalty and personalize your customer experience

Boost loyalty and personalize your customer experience

You can segment your customers based on their preferences to personalize their experience and promotions through built-in offers, coupons, and loyalty programs.

Smooth customer experiences

Web ordering

Optimize your customer journey with your own website for digital ordering, keeping your customers connected with your brand.

Mobile app

Put your brand in your customers’ hands wherever they are. The most powerful tool to connect with your customers, show them the love, and grow your engagement and sales.

Operational excellence

Order Tablet

Seamless management of incoming app and web orders for your restaurant staff.

Merchant Portal

Self-serve portal with all the tools you’ll need to make the most of your digital storefront.

Operational excellence

Industry-leading integrations

POS Solutions and Aggregators

POS Solutions and Aggregators

Delivery

Delivery

Payment Networks, Gift Cards and Digital Wallets

Payment Networks, Gift Cards and Digital Wallets

Payment acquirers and Gateways

Payment acquirers and Gateways

Marketing

Marketing

You’re in good company

Offering a compelling digital experience to your customers used to be a side show, but now it’s the main course. Restaurants need to be willing and able to engage with customers how and when it’s most convenient for them. The Smooth Commerce platform gives us that ability and serves up data analytics that give us the insights to tailor and personalize our marketing programs to offer promotions, incentives and messages that will be most relevant to our customers and drive repeat business.

David Segal, Co-Founder of DAVIDsTEA and Founder of Mad Radish

Ready to get started?

Frequently asked questions

Don’t think small when you can have it all! Your restaurant online ordering system should go beyond just ordering to foster a lasting and meaningful relationship with your customers. This means integrated loyalty and marketing tools and a pleasant omni-channel experience through a thoughtful digital path to check-out.

Through Smooth Commerce there is a better “fixed fee” model which is more affordable and provides cost certainty. Our clients see an average of 50% cost savings on a $50 order and as much as 75% on a $100 order.

An effective loyalty program should be simple and easy to understand. Smooth Commerce offers a variety of user-friendly loyalty programs that are flexible and enable your customers to redeem their earned rewards and keep them coming back. The Smooth Commerce ordering platform comes with a built-in restaurant loyalty software at no extra cost. There are multiple loyalty programs offered so you can tailor it according to your needs.

The Smooth Commerce online ordering system for restaurants features upselling opportunities and makes it enticing and easy for the customer to upgrade their order and increase their overall basket size.

Smooth Commerce’s online ordering platform has segmenting tools that allow you to group and target users for marketing purposes. Without access to your customer data, you’re also not able to group target customers meaningfully for marketing campaigns. An example would be targeting a product promotion to customers that have purchased that product in the past. These customers would be more likely to convert into a sale than someone who has never purchased that product before. Smooth Commerce enables smarter and more successful offers and promotions.