Convenience at Your Customers' Fingertips with Smooth Commerce’s Digital Ordering Platform
Give your customers the ultimate convenience with Smooth Commerce’s pick-up and delivery solution for C-Stores. Simplify the way they shop for everyday essentials, snacks, and beverages by allowing them to order directly from their mobile device.
Challenges We Solve
Increasing Demand for On-Demand Convenience:
Customers today expect quick and easy access to convenience store items, preferring to shop from their mobile devices rather than browsing in-store.
Competition from Delivery Services and Larger Retailers:
C-Stores face increasing competition from large retailers and third-party delivery platforms, which often take a cut of profits and limit access to valuable customer data.
Limited Digital Engagement and Loyalty Options:
Without a first-party digital ordering platform, C-Stores miss out on valuable opportunities to build direct customer relationships and drive loyalty through targeted promotions.
How We Deliver Results
Pick-Up & Delivery for Convenience Items
Offer your customers the flexibility to shop from your C-Store via their mobile devices, choosing between convenient pick-up or delivery options. Whether they need snacks, beverages, household essentials, or last-minute items, Smooth Commerce makes it easy to order and pay online.
Real-Time Product Availability via In-Store Tablet App
Keep your product availability accurate and up-to-date with our in-store tablet app. Ensure that customers only see what’s available for purchase, reducing the risk of ordering out-of-stock items and improving the overall customer experience.
Seamless Integration with Delivery Services
For C-Stores offering delivery, Smooth Commerce integrates with leading third-party delivery services to ensure smooth, hassle-free deliveries. You maintain control of the customer data while offering the convenience of doorstep delivery.
Loyalty Programs & Personalized Offers
Drive repeat business by creating a loyalty program tailored to your customer base. Use our customer segmentation tools to deliver personalized promotions and offers, whether it’s rewarding frequent shoppers or promoting new products.
Efficient Order Management for Busy Locations:
The Smooth Commerce platform allows C-Store operators to manage high volumes of orders efficiently. From accepting new orders to tracking delivery times and managing in-store pick-ups, your staff can handle it all through a streamlined interface.
The Results You Can Expect
Boost Sales with Digital Ordering
Enable your customers to browse and purchase convenience items from anywhere, whether they’re at home, in the office, or on the go. By offering both pick-up and delivery options, you open up new revenue streams and enhance customer convenience.
Increase Customer Retention with Loyalty Programs
Use a customized loyalty program to reward customers for their repeat business. Send personalized offers and promotions directly to their mobile devices, ensuring they return to your store rather than seeking alternatives.
Stay Competitive Against Larger Retailers
With a first-party ordering solution, you maintain control over your customer data and engagement, enabling you to compete with larger retailers and third-party platforms that take a share of your profits.
Efficient Order Fulfillment
Streamline your operations with real-time product availability via the in-store tablet app, order tracking, and integrated payment solutions. Ensure that customers receive accurate orders on time, whether they choose delivery or pick-up.
Better Insights for Smarter Decision-Making
Access valuable customer data, order trends, and peak ordering times to optimize your product offerings and marketing strategies. Use this data to improve inventory management, staffing, and promotional efforts.