Elevate Customer Engagement with Powerful Marketing Tools
Leverage Smooth Commerce’s advanced marketing and engagement tools to connect with your customers like never before. Use personalized promotions, targeted push notifications, and detailed customer segmentation to drive repeat business and enhance customer loyalty.
Challenges We Solve
Limited Customer Reach and Engagement
Without direct communication channels, restaurants struggle to reach customers effectively. Relying solely on third-party platforms means missing out on opportunities to keep customers informed and engaged with new offers or updates.
Ineffective and Untargeted Promotions
Crafting promotions without detailed customer insights can lead to generic offers that don’t resonate. This results in low engagement and missed opportunities to drive higher conversion rates and customer loyalty.
Lack of Actionable Customer Insights
Many restaurants lack access to actionable customer data and insights. This makes it challenging to understand customer behavior and preferences, hindering the ability to create personalized marketing strategies that drive meaningful engagement.
How We Deliver Results
Advanced Customer Segmentation
Use our merchant portal to create dynamic customer segments based on behavior, purchase history, and engagement levels. Craft targeted promotions and offers that resonate with specific customer groups, ensuring higher conversion rates and increased customer loyalty.
Push Notifications & In-App Messaging:
Engage customers in real-time with push notifications and in-app messages. Announce new menu items, special offers, and limited-time promotions directly to your customers’ mobile devices, driving immediate engagement and orders.
Personalized Promotions & Offers
Create tailored promotions and offers using customer data and segmentation. Reward loyal customers with exclusive discounts, bonus points, and personalized incentives, fostering a sense of exclusivity and encouraging repeat business.
Digital Coupons & Credits:
Easily create and distribute digital coupons and credits through the merchant portal. Offer discounts, free items, or loyalty points to incentivize specific behaviors, like first-time orders or referrals, and track their usage for better ROI.
Customer Data Ownership
With Smooth Commerce, you own your customer data. Use this valuable information to understand customer preferences, create personalized marketing strategies, and build long-lasting relationships that keep customers coming back.
Comprehensive Analytics & Reporting
Gain insights into your marketing campaigns with detailed analytics. Track engagement metrics, coupon redemptions, and offer performance to understand what drives customer behavior and optimize future campaigns.
The Results You Can Expect
Drive Higher Engagement with Targeted Campaigns
Use customer data and segmentation tools to create targeted marketing campaigns that resonate with your audience, resulting in higher engagement rates and increased customer loyalty.
Boost Revenue with Personalized Offers
Leverage personalized promotions and offers to incentivize customers to order more frequently. Tailored offers create a sense of exclusivity, driving repeat business and boosting overall revenue.
Enhance Customer Experience
Leverage personalized promotions and offers to incentivize customers to order more frequently. Tailored offers create a sense of exclusivity, driving repeat business and boosting overall revenue.
Maximize ROI on Marketing Efforts
By using data-driven marketing tools, you can create more effective campaigns that generate better results. Track performance metrics to measure the success of your promotions and make data-backed decisions for future marketing strategies.
Take Full Control of Customer Relationships:
Unlike third-party platforms, Smooth Commerce gives you full control over your customer data and relationships. Build direct connections with your customers, understand their preferences, and create tailored experiences that drive loyalty and long-term engagement.