Simplify Operations and Boost Efficiency Across Your Multi-Unit Franchise
Manage all your franchise locations with ease using Smooth Commerce’s powerful digital ordering, loyalty, and engagement platform. From centralized control to enhanced customer insights, we provide the tools you need to drive growth and streamline operations.
Managing Multiple Locations Efficiently:
Multi-unit operators often struggle to maintain consistency and efficiency across locations, leading to operational challenges and lost revenue.
Limited Visibility into Franchise-Wide Performance:
Without access to centralized data, it’s difficult to track key performance indicators (KPIs) and customer behaviors across different franchise locations.
Fragmented Customer Experience:
Customers expect a seamless experience across all franchise locations, but inconsistent technology and processes can lead to disjointed service.
How We Deliver Results
Centralized Order and Operations Management
With Smooth Commerce, franchise owners can manage orders, loyalty programs, and customer engagement across all locations from one centralized platform. This helps ensure consistency in customer experience and operational efficiency, regardless of location size or staff.
Real-Time Reporting Across All Locations
Access real-time data on sales, orders, and customer behavior across your entire franchise network. Use our Merchant Portal to track KPIs for each location, compare performance, and identify trends to drive operational improvements.
Seamless Tech Stack Integrations
Our platform integrates with your existing POS systems, payment and delivery services, ensuring a smooth workflow and minimizing the need for manual processes.
Scalable Loyalty Programs
Implement a loyalty program that works seamlessly across all franchise locations. Reward customers for their loyalty, encourage repeat business, and build long-term relationships with personalized offers, no matter where they visit.
Consistent Customer Experience
Provide a unified digital ordering and customer engagement experience across all your franchise locations. Whether customers order via mobile app or web, they’ll experience the same high level of digital service and convenience.
The Results You Can Expect
Increased Operational Efficiency
By centralizing management for all franchise locations, you can ensure smoother operations, reduce overhead costs, and eliminate inefficiencies in the ordering and fulfillment process.
Enhanced Customer Engagement
Create targeted promotions and campaigns across all your locations or a selected few and engage customers with personalized offers and incentives to drive repeat business.
Data-Driven Decisions
Leverage real-time data and reports to understand customer preferences, order trends, and top-performing locations. Use these insights to refine your operations and marketing strategies for maximum impact.
Streamlined Customer Experience
Provide a consistent, seamless customer experience, whether through your branded app or website. Customers will enjoy a unified journey, no matter where they interact with your brand.
Scalable Solutions for Growth
Smooth Commerce’s platform grows with your business, making it easy to add new locations and scale your operations while maintaining control of your franchise’s digital ordering and customer engagement strategy.