Customer
Platform

Give your customers a Smooth omni-channel experience with an engaging digital path to checkout. Maintain brand continuity and provide the ultimate convenience and service, build relationships and supercharge your sales, all with a web and mobile app ordering powered by Smooth Commerce.

Web Ordering

Web Ordering


Digital ordering seamlessly integrated and beautifully designed with your website will serve up convenience and maintain a direct connection to your customers.

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Mobile app

Mobile app


When you are ready to truly build a community and engage your customers wherever they crave nurishment. A native mobile app provides faster and cleaner digital ordering experiences made for the small screen, tools like personalized home feed marketing cards and push notifications for offers and promotions. Native mobile apps also bridge the off-premise to the on-premise with scan to pay and scan for loyalty.

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Mobile app
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Ordering for pickup or delivery

Customers can order ahead for pickup or for delivery using your own restaurant fleet or one of our fully integrated delivery partners.

Suggestive upsell

Multiple opportunities to promote add-ons or combos in the ordering process to increase revenue.

Personalized offers and promotions

With full access to customer data, use our segmentation tool to create audiences based on preferences demonstrated through purchases, allowing you to send your customers offers and promotions targeted to be most relevant to them.

Digital Coupons

An affordable way to attract new customers to your 1st party platform; they are secure, traceable and can be set to a particular budget, timeframe or location.

Grow sales with loyalty


Your Smooth digital solution features fully-integrated loyalty to take your customer engagement to the next level.

Loyalty programs are proven ways to attract and reward your most loyal customers and keep them coming back for more. In fact, embedding a loyalty program within a digital ordering solution is a very effective way to generate a return on your digital investment: it’s been found that loyalty leaders grow revenues roughly 2.5 times faster than their industry peers.

Smooth’s built-in loyalty program is flexible and easy to use with four program structures to choose from, fully integrated within your digital ordering platform. This means your customers can easily earn and redeem loyalty rewards and track their progress towards reward milestones, all presented seamlessly within the order flow. With Smooth loyalty, you have the power to create engaging and unforgettable customer experiences that foster a deeper connection with your brand.

Safe and secure payment

Give your customers a full range of payment options, including gift card integration. Payment information is never held in the Smooth database, we secure card information with our payment providers digital vault and only use digital tokens for approvals.

Scan to pay and scan for loyalty (mobile app only)

With POS integration, customers can scan their app to pay and earn and redeem loyalty rewards on-site.

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