Press Release

HealthHub Solutions Partners with Smooth Commerce

Through the partnership, they will launch a hospital bedside e-commerce and delivery service

Smooth Commerce

Smooth Commerce

April 08, 2021 2 min read

Smooth Commerce and HealthHub logos

TORONTO – April 8, 2021 – HealthHub Patient Engagement Solutions (HealthHub), a leader in digital health technology, today announced a partnership with Smooth Commerce that will provide patients admitted to Canadian hospitals with access to bedside food and product delivery. 

The partnership will drive the deployment of an easy-to-use solution that enables hospital patients to order food and select products from hospital retailers from their bedside. Following the integration of HealthHub’s digital patient engagement platform (myHealthHub) and the Smooth Commerce digital commerce and engagement platform for the foodservice industry, hospital patients will be able to place an order from a menu or product list, process payment, and track the order in real-time. The scope of the deployment is anticipated to be nationwide since myHealthHub platform is used across Canada by patients.

The first pilot hospital to offer the service to its patients will be announced in late Spring. Other hospitals across Canada that are using myHealthHub will have access to this service beginning in the summer of 2021.

“We’re constantly evolving myHealthHub to become Hospital patient’s go-to device. Not only do we want a patient to feel empowered to manage their healthcare treatment plan, but we also want to keep them connected to the outside world,” said Larry MacGirr, CEO of HealthHub Patient Engagement Solutions. “Our partnership with Smooth Commerce will provide a food and product order and delivery service to patients that is similar to what they currently use outside of hospital.”

The myHealthHub digital patient engagement platform is built for healthcare in Canada. It empowers patients to actively participate in and manage their own healthcare plan, thus helping clinicians focus on providing care. HealthHub’s continued expansion of its suite of patient engagement features are designed to enhance the healthcare system and the lives of Canadians. The company’s partnership with Smooth Commerce is another positive step in this direction.

“The Smooth Commerce platform is used by restaurants to provide an exceptional experience to customers when placing digital orders for pickup or delivery,” said Brian Deck, CEO of Smooth Commerce. “Our integration with myHealthHub extends our solution to hospital patients, providing them with convenient access to food and products from a hospital’s local businesses. We are pleased to provide patients and their loved ones with some added comfort during their time in the hospital.”

 

About Smooth Commerce

The Smooth Commerce platform powers white-label mobile app and web ordering solutions that combine ordering, payment, delivery, loyalty, engagement, and analytics. Restaurants, fuel retailers, sports teams, and attractions leverage this comprehensive solution to provide a convenient digital customer experience. The platform’s powerful business tools provide valuable customer insights, improve engagement and operational efficiencies, and drive sales and profitability. For more information, visit smooth.tech.

 

About HealthHub Patient Engagement Solutions

Headquartered in Mississauga, Ontario, HealthHub Patient Engagement Solutions help Canadian hospitals engage their patients and transform their experience through our digital bedside patient engagement platform. We’re proud healthtech advocates, partnering with Canadian healthcare leaders, empowering patients to play an active role in their care and providing clinicians with real-time access to information. We’re driven by our passion to help deliver the best care and experience possible. To engage with us, please visit www.healthhubsolutions.ca

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