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Merchant Portal

Merchant Portal

Customer analytics
Drive revenue
Increase basket size

LEARN FROM VALUABLE INSIGHTS

Analytics Dashboards

  • Sort and compare data from different time periods
  • Data on your transactions, locations and users
  • Analyze and act on real-time information

EXCEED CUSTOMER EXPECTATIONS

Customer Service

  • Respond to customer feedback and ratings
  • View order history and issue necessary refunds
  • Ensure customer satisfaction by giving loyalty points

ULTIMATE FLEXIBILITY & CONTROL

Menu Management

  • Manage menu across all locations or at store level
  • Edit products, combos, options, categories and variants
  • Add or update products on your upsell menu

BUILD REPORTS & RECONCILE

Financial Tools

  • Examine transaction reports to measure profitability
  • Export loyalty reports to evaluate program success
  • Access location-based financial reporting

KEEP CUSTOMERS INFORMED

Home Feed Management

  • Edit, preview and publish content in real time
  • Personalize content for unique experiences
  • Create custom home feeds for different locations

DRIVE CUSTOMER INTERACTION

Engagement & Marketing

  • Influence users’ behaviour with push notifications
  • Leverage loyalty program, coupons and offers
  • Create customer segments based on detailed criteria

TAKE CARE OF EVERY DETAIL

App & Web Settings

  • Manage delivery zones so every community is covered
  • Update business hours by location or set special hours
  • Oversee permissions and invite new admins